9-1-1: "Crash department how can I help you?" Lady: "Yeah, i'm over here at burger king right here in s---, no not s--- i live in San Clemente, I'm in ---. I'm at a drive thru right now, I ordered my food three times, they're mopping the floor inside and I understand they're busy, no they're not even busy, ok I'm the only car here. I ask them four different times to make me a western barbecue burger, ok, they keep giving me a hamburger with lettuce, tomatoes, cheese and onions! I said I am not leaving, I want a western burger! I just got my kids from Tae-Kwon-Do, they're hungry, I'm on my way home and I live in s---, ok, she gave me another hamburger, it's wrong. I said four times! I said I want it, she says can you go out and park in front? I said no! I want my hamburger right! So then the lady came to the manager, or whoever she is she came up and she said um, she said um, do you want your money back? I said no, I said my kids are hungry and I have to jump on the --- freeway, I said I am not leaving this spot, and I will call the police, because I just want my western burger done right. Is that so hard?" 9-1-1: "...ok what exactly is it that you want me to do for you?" Lady: "Send an officer down here, I want them to make..." 9-1-1: "Ma'am, we are not going to go down there and enforce your western bacon cheeseburger." Lady: "What am i supposed to do?? 9-1-1: "This is between you and the manager, we're not going to go down there and force them to make a hamburger that's not a criminal issue. There's nothing criminal." Lady: "So I just sit here and do what?" 9-1-1: "You need to calmly, and rationally speak with the manager, and figure out what to do in between you." Lady: "He did come up, and I said can I please have my Western burger, and he said 'I'm not dealing with this' and walked away! Because they're mopping the floor and it's all full of suds, and they don't want to..." 9-1-1: "Ma'am, then I suggest you get your money and go somewhere else! This is not a criminal issue, we can't go out there and make them make you a cheeseburger the way you want it." Lady: "Well, that is, you're supposed to be there to protect me!" 9-1-1: "What are we protecting you from, a wrong cheeseburger!? Is this a harmful cheeseburger or something? I don't understand what you want us to do!" Lady: "Just come down here! I'm not leaving..." 9-1-1: "No ma'am, I'm not sending the deputies down there over a cheeseburger. You need to go in there and act like an adult and either get your money back or go home." Lady: "She is not acting like an adult herself! I'm sitting here in my car, I just want them to make my kid a Western cheeseburger." 9-1-1: "Ma'am this is what I suggest, I suggest you get your money back from he manager and you go on your way home." Lady: "Ok." 9-1-1: "Ok? Buh-bye."


Woman calls 9-1-1 after Burger King gets her order wrong.